Privacy Policy

KV.SNEAKS LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). KV.SNEAKS LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details including your name, address, phone number, and email. Financial information including payment card details and transaction data. Account information including your username, password, and preferences. Transaction information including items you view, add to cart, or purchase. Device & usage information including your IP address, browser, and how you interact with the Services.

How We Collect Information

We collect personal information directly from you when you create an account, visit or use the Services, or communicate with us. We also collect information automatically through the Services via cookies and similar technologies, from our service providers, and from our partners or other third parties.

How We Use Your Information

Provide & Improve Services: Process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a customized shopping experience.

Marketing & Advertising: Send promotional communications and show you relevant advertisements based on your activity.

Security & Fraud Prevention: Authenticate your account, provide a secure payment experience, and detect fraudulent or illegal activity.

Communication: Provide customer support and maintain our business relationship with you.

Legal Compliance: Comply with applicable law, respond to valid legal process, and enforce our terms and policies.

How We Share Your Information

We may share your information with Shopify and third-party vendors who perform services on our behalf (payment processing, data analytics, fulfillment, shipping), with business and marketing partners for advertising purposes, when you direct or consent to disclosure, with our affiliates, and in connection with business transactions or legal obligations. Our business and marketing partners will use your information in accordance with their own privacy notices.

Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify and third parties in other countries. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third-Party Links

The Services may provide links to websites or platforms operated by third parties. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or operators.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian of a child who has provided us with their personal information, contact us to request deletion.

Security & Retention

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on factors such as account maintenance, service delivery, legal obligations, and dispute resolution.

Your Rights & Choices

Depending on where you live, you may have the following rights in relation to your personal information:

Right to Access / Know — request access to personal information we hold about you. Right to Delete — request deletion of your personal information. Right to Correct — request correction of inaccurate information. Right of Portability — receive a copy of your personal information. Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.